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Vue Cinema, 2 tickets for £9 issue

mariacii
Level 1: Joiner
  • 1 Posts
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Registered:

Hey, 

 

I bought the 2 tickets for £9 offer, I never had any issues with it. 

 

Today, when I'm trying to book it, I add two seats and each time I add the code it adds an additional one on. 

 

Tried on the phone, there I put in the codes and they didn't take any money away and it asked me to pay full price. 

 

Has anyone had a similar issue and would be able to help? Thanks!

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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
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Registered:

@mariacii 

 

You need to speak to Vue, as that sounds like there platform that is playing up, not a lot o2 can do about it

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@mariacii 

 

You need to speak to Vue, as that sounds like there platform that is playing up, not a lot o2 can do about it

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
431 Views