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O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by • Former Staff
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Resolved! O2 food offers - How long does "save for later" last?

Is there a time limit on the "save for later" option for food/drink offers? I managed to grab one but when I went to use it it was gone. I know there's 30 minutes once activated, but I never got that far this time.Do they keep giving away codes until...

lemming3k by • Level 1: Joiner
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  • 3 replies
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Resolved! O2 priority queue for non-priority ticket holders

Hi! Sorry if this question has been asked a million times before, but I genuinely can't seem to find a concrete answer anywhere. I'm going to a gig today with tickets that weren't bought during the O2 priority pre-sale (if there even was one) and wer...

jrdsi by • Level 1: Joiner
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  • 1 replies
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Resolved! O2 priority stopped working

Hi all, been using o2 priority for a number of years now and after a recent update, the app stopped working altogether. It gets stuck on the welcome page/video and prompts 'log in with o2' - clicking that will go back to the welcome page/video, so it...

danimr by • Level 1: Joiner
  • 8897 Views
  • 11 replies
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You are still showing the WRONG PHONE on my o2 Account

I been trying to get o2 to change the phone on my o2 Account from an IPHONE 15 in PINK which I DON'T HAVE AND NEVER HAD IT. My actual phone in my Hand is SAMSUG J3 and they still haven't changed it in my accounnt?

O2 account reactivated on credit report

Hi, I closed my account October last year and just got a message on my credit report saying my account has just been reactivated this month. It was a contract sim that I had completed. I've not had any communication from o2 in regards to this and I h...

Overpayment text

I received a text 3/4 days ago about confirming my overdue payment has been received and today I got a text telling me that there was a problem taking my direct debit payment

Rewards

I had £47.50 in rewards so i spent £40 on a e-code voucher for amazon on the 5th april and still not recieved it also phoned them up and they could not help.

P64 by • Level 1: Joiner
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  • 1 replies
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VAT invoices

You appear to have stopped allowing me to download VAT bills.How do I get VAT bills / invoices now?Also, how can I move to paper billing, including getting VAT invoices that way? Is that free?Thanks.

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