Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

O2 account reactivated on credit report

Hi, I closed my account October last year and just got a message on my credit report saying my account has just been reactivated this month. It was a contract sim that I had completed. I've not had any communication from o2 in regards to this and I h...

Overpayment text

I received a text 3/4 days ago about confirming my overdue payment has been received and today I got a text telling me that there was a problem taking my direct debit payment

Rewards

I had £47.50 in rewards so i spent £40 on a e-code voucher for amazon on the 5th april and still not recieved it also phoned them up and they could not help.

Resolved! Cancel free trial

How do I cancel Amazon Music free trial

VAT invoices

You appear to have stopped allowing me to download VAT bills.How do I get VAT bills / invoices now?Also, how can I move to paper billing, including getting VAT invoices that way? Is that free?Thanks.

Cancelling free Disney+ Extra on a Sim card stuck in a gate control system

The six month free period of Disney has expired - I want to cancelThe website asks for a six digit code sent to the simThe sim is in a control box that allows remote entry to automated gates I have no way of receiving the six digit codeHow do I cance...

How to claim a win

I got a text saying I had won a £50 dining card, gives me an email address saying I would get an email from it...but had nothing. I checked terms and conditions, says I need to accept within 48hiurs which is nearly up. Anyone any idea how I can claim...

Resolved! Smart Delay discontinued?

Has Smart Delay been discontinued? I can't find it in my priority app any more.Thanks

Resolved! O2 priority tickets

I got general tickets for a concert on ticketmaster which is in the O2 but I'm an O2 priority member. Would I still be able to enter early with the priority? Or did I have the buy the tickets off the O2 priority presale?

Resolved! Cannot start disney

Cannot get link to start Disney extra. Click link but nothing

O2

Forum Posts