O2 Priority
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Forum Posts

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Martin-O2 by Community Manager
  • 16 replies
  • 2 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 11 replies
  • 0 kudos

Resolved! where are my sims

I have ordered 3 sim cards for my new apple iphone over the last 2 weeks,Where are they? i only need one!!I just want to use my phone .I have been with 02 for many years,& i would like to stay with you .I want a PAYG sim so i can top up what it needs...

Wil1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Upcoming Priority Offers: 4th March Onwards

Good morning guys, it is time for the weekly Priority Offers and let me tell you I am inspired. This week is all about getting creative in the house. Wether it is redecorating, painting, candle making or cooking up a storm in your own home. Lockdown ...

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LukasB by Former Staff
  • 2 replies
  • 1 kudos

RE: Signal issue

Hi, I was having signal issues with my old samsung S10. So i purchased new samsung phone and inserted my old sim card in the new phone. However, i still have no signal! My old phone is now shoing full signal without the sim card. Can you please help ...

Ian12 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Upcoming Priority Offers: 25th Feb Onwards

Hey guys, you know what day of the week it is. Exactly - time for my highlights from O2 Priority. With lockdown coming to an end O2 has you covered with some treats to pass the time waiting. Wether it is a good coffee and a book, a bit of bubbly to c...

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LukasB by Former Staff
  • 2 replies
  • 1 kudos

Resolved! Monthly extras

Hey, so ive been charged 2 months in a row for 'monthly extras' when i dont have any. I was supposed to get Disney+ free for 6 mths but looks like ive been charged.

Mackers81 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Text Message from 202202

Had a text message from 202202:“ Hi, it’s O2. We’d like to ask you some questions about your opinions and experience of O2 Priority. (All texts are free)”Can anyone confirm if this is an O2 number?

Not able to access offer online

Trying to access the Les Mills offer via app on phone and can't get through the sign up process due to my (registered) email address not being accepted. So I've tried many times via desktop webpage and am asked to sign in again (despite already being...

Pleiades by Level 3: Thinker
  • 5 replies
  • 0 kudos


I’ve requested OTP (passcode to verify my o2 phone number) to set up the disney+ extra every 10 minutes for an hour and still haven’t received one and it’s driving me crazy. I’ve received a text from o2 in the meantime about something else though....

Kaia by Level 1: Joiner
  • 6 replies
  • 0 kudos

Disney offer won’t load!

Hey,I was wondering if anyone else has had any problems joining the Disney offer through the priority app. When it asked me to go to the site it would not send me the confirmation of number texts I requested at least 5 and nothing. So I tried again a...

Upcoming Priority Offers: 11th Feb Onwards

Hey guys, how are you doing? It is Thursday so it is time for my favourites on O2 Priority. This week it is all about lockdown activities. Is there anything we need more than some good entertainment during lockdown? To see all the current offers, che...

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LukasB by Former Staff
  • 6 replies
  • 2 kudos