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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by • Former Staff
  • 22497 Views
  • 12 replies
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Voucher

I received a voucher for Disney + and I am following the steps to activate it but it’s not allowing me. How do I fix this or get it to work?

Feidhlim by • Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Priority prize

Hi, I had a message informing me I have won a Cadburys world afternoon tea via O2 priority, but I have not heard anything further about this yet. Can you please help. Many thanks, Dan

Dan1982 by • Level 1: Joiner
  • 532 Views
  • 2 replies
  • 0 kudos

Resolved! Greggs free coffee offer on Priority

Hi, I have been unable to use the free Greggs coffee offer for months. The app always shows the offer as sold out. But the coffee offer is supposed to be available all day. Is the offer no longer available? If so, can it please be removed from the Pr...

Ice1 by • Level 1: Joiner
  • 10801 Views
  • 6 replies
  • 0 kudos

Not loading

It’s a joke why is it so Sam difficult to get help and nothing gets sorted. I need to log onto my priority but when I put my number in to get a code, it literally just just keeps throwing me off and reloading the page.

Andy92 by • Level 1: Joiner
  • 657 Views
  • 2 replies
  • 0 kudos

Resolved! Tickets Michael ball

The 02 priority tickets app took me to Ticketmaster which showed O2 priority tickets open but will not let me buy.Tried lots of times in the last 2 days.Not impressed.

Scamp67 by • Level 1: Joiner
  • 988 Views
  • 2 replies
  • 0 kudos

No email confirmation

I purchased take that tickets yesterday on o2 priority and have been charged but I have not received an email confirmation. Also when I check o2/axs there is no order there either. I have the screenshot of the confirmation number. Please advise when ...

Minal by • Level 1: Joiner
  • 928 Views
  • 1 replies
  • 0 kudos

Concert tickets

Hi, why can I not try for priority tickets nearby?All I can ever access is London. I live near Glasgow. My location is on my phone Tried all settings. Very frustrating

Pacer57 by • Level 1: Joiner
  • 1014 Views
  • 4 replies
  • 0 kudos

Resolved! Where are my tickets???

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either. I took a screenshot luckily with my order number and confirmation of the purchase but where can I f...

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