O2 Priority
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Forum Posts

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Martin-O2 by Community Manager
  • 24 replies
  • 2 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 11 replies
  • 0 kudos

Upcoming Priority Tickets: 8th September onwards

Hi everyone Summer is back! And even though it's just for a couple of days, we take every little ray of sunshine in to last us over the upcoming colder months. But fear not - there's a lot coming up for the next few months that might make you miss su...

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TheresaV by Former Staff
  • 0 replies
  • 0 kudos

Resolved! Charged full amount for Disney Plus

Hi,I took out the six months free Access to Disney Plus and this has now expired. According to my account it initially stated it would bill at £5.99 per month. Now it states its £7.99 per month. Reading the current offer on priority it seems to infer...

Feeling lucky? Instant Winners - September!

Hey guys, how are you all doing? How was your long weekend? Even though we had three relaxing days I feel like we still deserve a treat and I think we just got it. Instant Winners is back and you have a chance to win a once-in-a-lifetime holiday, eve...

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LukasB by Former Staff
  • 12 replies
  • 0 kudos

Upcoming Priority Offers: 2nd September Onwards

Hey guys, it is that time of the week again already. You are not prepared for this weeks O2 Priority Offers. We have a spectacle of mouthwatering highlights on our hands here. To see all the current offers, check out the Priority offers website or ch...

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LukasB by Former Staff
  • 3 replies
  • 0 kudos

Resolved! iPhone

I recently brought a new iPhone 12 Pro Max and see that it’s damaged on the sides

Han3 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Apple Music redemption code

Hi,I have 6 months free Apple Music as part of my contract and to activate this I was sent a link via SMS to the O2 Priority app.The app shows ‘the priority content is not available’. I’m pretty sure I need a new redemption code sending, as per the s...

MSL89 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Oden tickets again!!

Can’t claim oden tickets yet again!! Always says the same thing “there was a problem, try again” always try again and always says the same thing!! So frustrating and can’t get anyone to chat to so what’s the point?

Steve74 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Upcoming Priority Tickets: 1st September onwards

Hi everyone We are back with another round of new tickets now available on Priority. With the days slowly getting colder (has it ever been warm this summer?), we can't wait to join our favourite artists for some amazing live shows! RAYE British Singe...

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TheresaV by Former Staff
  • 1 replies
  • 0 kudos

O2 priority

What does access rate mean when purchasing hairspray tickets 

Marianna1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Emergency calls only

My sim has stopped working and says emergency calls only I've tried another 02 sim card in my phone and it works fine but i can't use my sim , any ideas ?

Danwar by Level 1: Joiner
  • 1 replies
  • 0 kudos