Thirty Thursday priority rewards not working

[NottsJacko]

My local ember inn tills are not taking the Thirsty Thursday priority rewards vouchers tonight! Any ideas why, they are blaming O2!

[MI5]

@NottsJacko 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

[madasaf1sh]

@NottsJacko 

Not sure why there tills not taking a voucher is anything to do with o2, it sounds like an issue with Ember Inns and by the sounds of it there dodgy EPOS system, and surely the staff can type in a number.. 

I would contact Ember rather than o2, as its also Embers Offer, provided via o2..

[AndyG-Bangor]

I can assure you that it is DEFINITELY an O2 issue as I and 5 other customers in front of me had exactly the same issue. We were in a Sizzling Pub, not an Ember Inn. 

[MI5]

@AndyG-Bangor 

You should also report it to O2 as advised above.