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Level 1: Joiner
Posts: 7
Registered: ‎31-10-2016
Accepted Solution

Problems with 02 priority

I've recently changed from iPhone 7 to galaxy note 8 and had priority working fine on iPhone but since changing it refuses to recognise my phone number no matter how many times I've tried I've even uninstalled and reinstalled the app but still no go. Does anyone have a fix please?
Posts: 73,277
Topics: 688
Registered: ‎14-01-2013

Re: Problems with 02 priority

Hi @Hagueyno1 You may have to call customer services and ask them to help you with this https://www.o2.co.uk/contactus

*The Game Is On*


Level 1: Joiner
Posts: 7
Registered: ‎31-10-2016

Re: Problems with 02 priority

Thanks pal I'll delete and retry again if no luck I'll contact them.
Posts: 73,277
Topics: 688
Registered: ‎14-01-2013

Re: Problems with 02 priority

Hope you get it sorted....Smiley Wink

*The Game Is On*


Level 1: Joiner
Posts: 7
Registered: ‎31-10-2016

Re: Problems with 02 priority

Thanks cleoriff.
Community Manager
Posts: 5,854
Registered: ‎23-07-2014

Re: Problems with 02 priority

Hi @Hagueyno1 Let us know how you're getting on with the app - any luck?

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