Solved: Priority - Page 3

Anonymous · ‎20-02-2018

I’ve had a notification from priority...I have an iPhone so it shows the little ‘1’ in a red circle.
I’ve gone into priority, can’t see any notification at all....the little red circle remains. I re-started my phone & still that little red notification.
Anyone else had this notification & how did you get rid of the little sucker?
Thanks in advance

Anonymous · ‎21-02-2018

Yes, it reappears if notifications are turned back on unfortunately.

MI5 · ‎21-02-2018

One for the app team to look at then @Martin-O2 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-02-2018

I’m having this exact same problem too, cannot get rid of the red notification symbol since it appeared a few days ago.. reluctant to turn off notifications in case of missing a genuine one..

MI5 · ‎21-02-2018

I guess we'll need to wait for an update from O2 before this is fixed......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-02-2018

Ooh how selfish am I....i’m glad it’s not just me.
I actually tried the online guru thing y’day but laughed when I was told to factory re-set WiFi, network etc & that I might get cut off from the chat & would have to set up all my passwords again....not a clue.
You guys were much more helpful! And hopefully now it’s on the radar an update will arrive with bells on 🙂

Martin-O2 · ‎22-02-2018

Hey guys I've reported this issue to the Priority team! I'll update this thread once I get a response and hopefully get this sorted for you. I had a similar issue with a social media app a few years back and know how annoying it can be!!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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Martin-O2 · ‎27-02-2018

I have an update on this issue! The Priority team are aware of the notification problem and are currently working on a fix. Unfortunately I don't have an ETA for when this will happen so please bear with us and I'll update this thread once I have more information.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎27-02-2018

Thanks Martin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎27-02-2018

Good news. Thanks @Martin-O2

Veritas Numquam Perit

Anonymous · ‎27-02-2018

Happy days. Thanks 🙂

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