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Priority app doesn't recognize O2 no. as being from O2
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on 21-10-2017 23:49
Solved! Go to Solution.
Re: Priority app doesn't recognize O2 no. as being from O2
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on 22-10-2017 08:35
Hi @Anonymous Have a look at the Priority FAQ's. Particularly the part about registering .
https://priority.o2.co.uk/faq It gives you many trouble shooting tips.
If you still have problems then contact customer services https://www.o2.co.uk/contactus
Re: Priority app doesn't recognize O2 no. as being from O2
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on 22-10-2017 09:24
It’s all to do with receiving a text code during registration.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


Re: Priority app doesn't recognize O2 no. as being from O2
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on 22-10-2017 15:17
I still have it installed on my tablet but it's asking now for a mobile number. I ported that number to EE so if I put my contract number in it stops working on the mobile. However I can alternate between the two by getting a text each time.
Priority is supported on tablets despite what customer service are saying.


Re: Priority app doesn't recognize O2 no. as being from O2
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on 22-10-2017 15:20
Re: Priority app doesn't recognize O2 no. as being from O2
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on 22-10-2017 16:12
@Anonymous wrote:
Sorted it, reinstalled the app. - feeling stupid right now - 🙃
Well done. I'm glad you sorted it. No need to feel stupid at all, just goes to show we can teach customer service a few things 😁
Re: Priority app doesn't recognize O2 no. as being from O2
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on 22-10-2017 17:59