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O2 Priority App

Movement
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on ‎18-10-2017 11:16

on ‎18-10-2017 11:16

I have installed the O2 Priority App from Google Apps on my Galaxy TAB A device.

It has installed but apart from a Welcome to Priority page there is no functioning icons or tabs thats all I have, is this a known error?

 

I am a pay monthly user

 

Thanks

 

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Movement
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on ‎18-10-2017 11:31

on ‎18-10-2017 11:31

Reinstalled twice just the same

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MI5
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on ‎18-10-2017 11:55

on ‎18-10-2017 11:55

Check the date and time on your device is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Movement
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on ‎18-10-2017 16:51

on ‎18-10-2017 16:51

Date and time are correct

Thanks

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Movement
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on ‎18-10-2017 21:24

on ‎18-10-2017 21:24

Do you need to download the My O2 app before installing the O2 priority app?

Could that be why it isn't installing?

 

Thanks

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MI5
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on ‎18-10-2017 21:26

on ‎18-10-2017 21:26

No, you can have either or both.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎18-10-2017 21:27

on ‎18-10-2017 21:27

No you don't need to. I installed it on my Tab without my O2 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Movement
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on ‎18-10-2017 21:31

on ‎18-10-2017 21:31

OK thanks for the replies

 

Back to drawing board

 

Cheers

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Movement
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on ‎18-10-2017 21:32

on ‎18-10-2017 21:32

I have 1.6 Gb available on storage assume that is ample space?

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MI5
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on ‎18-10-2017 21:34

on ‎18-10-2017 21:34

Plenty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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