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Level 1: Joiner
Posts: 16
Registered: ‎18-10-2017

O2 Priority App

I have installed the O2 Priority App from Google Apps on my Galaxy TAB A device.

It has installed but apart from a Welcome to Priority page there is no functioning icons or tabs thats all I have, is this a known error?

 

I am a pay monthly user

 

Thanks

 

Level 1: Joiner
Posts: 16
Registered: ‎18-10-2017

Re: O2 Priority App

Reinstalled twice just the same

Posts: 88,630
Topics: 536
Solutions: 11,502
Registered: ‎04-04-2012

Re: O2 Priority App

Check the date and time on your device is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 16
Registered: ‎18-10-2017

Re: O2 Priority App

Date and time are correct

Thanks

Level 1: Joiner
Posts: 16
Registered: ‎18-10-2017

Re: O2 Priority App

Do you need to download the My O2 app before installing the O2 priority app?

Could that be why it isn't installing?

 

Thanks

Posts: 88,630
Topics: 536
Solutions: 11,502
Registered: ‎04-04-2012

Re: O2 Priority App

No, you can have either or both.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,516
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: O2 Priority App

No you don't need to. I installed it on my Tab without my O2 

Level 1: Joiner
Posts: 16
Registered: ‎18-10-2017

Re: O2 Priority App

OK thanks for the replies

 

Back to drawing board

 

Cheers

Level 1: Joiner
Posts: 16
Registered: ‎18-10-2017

Re: O2 Priority App

I have 1.6 Gb available on storage assume that is ample space?

Posts: 88,630
Topics: 536
Solutions: 11,502
Registered: ‎04-04-2012

Re: O2 Priority App

Plenty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)