Priority - Offers - Nearby

[MrHappy]

Hi

I am a couple of miles away from a Greggs, The App pops up and says

"The closest offers to you are more than 10 miles away".
I have logged out / logged in, no difference.

uninstalled the Priority App rebooted my device, reinstalled the Priority App, no difference.

Does anyone else have this problem ?
What can I do to show Nearby offers.

Looks forward to hearing from people. 😊

[pgn]

How is your phone set up for geolocation services, @MrHappy?

Take a look here for Android: https://support.google.com/accounts/answer/3467281?hl=en

[Enlli]

Known problem and reported but no action.

I've sat outside a Greggs which according to the app was 153 miles away!

[MrHappy]

Hi works for every other app on my device (iPhone).

Also Nearest Location in the O2 App for the Greggs shows the local location
just the Offers > Nearby > says it's more than 10 miles away. 🤷‍♀️

[MrHappy]

Hi Enlli.

Thanks for letting me know it's a Known Problem.

@Martin-O2  & @Breanna Can you let me know if this has been logged as an incident for the Product Team to follow up on ? If not can this be logged and let the community know the incident reference and how long it normally takes for an issue reported by the Community to be investigated.

Thanks.

[Breanna]

@MrHappy, we have let O2 know about this and they're looking into it. If we do hear anything, we will definitely update the community.