on 05-12-2018 10:56
on 05-12-2018 11:14
HI @Helenlowes
If you have an email that's all you need as confirmation of purchase.
You will receive further confirmation and tickets nearer the date of the gig
https://www.o2.co.uk/termsandconditions/other-products-and-services/priority-ticket-offers
Veritas Numquam Perit
on 05-12-2018 11:29
05-12-2018 11:35 - edited 05-12-2018 11:43
05-12-2018 11:35 - edited 05-12-2018 11:43
@Helenlowes wrote:
No email received but they’ve taken money from my account!!!!!
Oh sorry. You mentioned email in your first post?
Have you had any type of confirmation at all?
If you bought the tickets yesterday you may well get confrmation today.
If not then contact customer services and ask for someone who deals with Priority.
Or you could call Ticketmaster direct.
Edited to add Priority faq https://priority.o2.co.uk/faq
Veritas Numquam Perit
on 06-12-2018 00:52
on 06-12-2018 00:52
Have you checked your spam folder?