Solved: O2 priority tickets not working - Garbage Kew the ...

emma1 · ‎13-12-2018

I have been trying to buy tickets for this since the presale went live at 10am

I am signed in to the website fine

The 'buy tickets' link on this page https://priority.o2.co.uk/tickets/5c0e4b0f652205003eb9576a/garbage-at-kew-the-music?topCategory=TICK...

just continually redirects back to https://priority.o2.co.uk/tickets

It's acting like a broken link. I've tried both on chrome on my PC and on safari on my iphone. Any other presale page the 'buy tickets' button takes you to a map of the venue etc to select tickets.

Whats going on?

emma1 · ‎13-12-2018

Finally got it to work, just kept clicking

Weird, but at least we have our tickets now.

View solution in original post

Cleoriff · ‎13-12-2018

@emma1 Other then the tickets being sold out I can't understand what's going on.

@EmilieTHave you any news on this ?

Veritas Numquam Perit

EmilieT · ‎13-12-2018

We've not heard about issues with this pre-sale @Cleoriff but I'm checking and will let you know if I hear anything back.

I'm sorry to hear you're having difficulties getting tickets for this gig, @emma1; if I receive any update around this I'll post it here

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

MI5 · ‎13-12-2018

@emma1

It's working OK for me and takes me here https://kewthemusic.seetickets.com/event/garbage/royal-botanic-gardens/1295330?pre=o2priority

Maybe try a different browser?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

emma1 · ‎13-12-2018

Finally got it to work, just kept clicking

Weird, but at least we have our tickets now.

Cleoriff · ‎13-12-2018

Good to hear @emma1

Veritas Numquam Perit

MI5 · ‎13-12-2018

Splendid news

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎13-12-2018

Awesome, thanks for letting us know @emma1 I'd be curiosu to know how you find the gig so don't hesitate to come back afterwards and let us know how you liked it, or even share a few pictures!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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