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O2 Priority

Level 1: Joiner
Posts: 1
Registered: ‎16-02-2019


 I had receive the e-mail that I had won the Exclusive SEA LIFE events with Priority .But I can't access to register. 

Firstly,It was just only 24 hours to RSVP. It was valid until the 14th Feb. As you know those day, we were both busy to celebrate Valentine's day,  so I missed access on time.
Secondly,The  Exclusive SEA LIFE events draw the end 10th Feb , I had already checked from 10th to 12th,but nothing on my e-mail.
Furthermore, we also registered our phone when we filled the form which we applied this prize ,why didn't you phone  or text us ? We always check  the prize on our priority's app, but this prize we need to check on E-mail, who knows?
Posts: 94,881
Topics: 543
Solutions: 12,036
Registered: ‎04-04-2012

Re: O2 Priority WINNER'PRIZE

@EmilieT ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: O2 Priority WINNER'PRIZE

Hi @Shi, and sorry to hear you weren't able to RSVP to this prize after being selected. I can definitely pass on your feedback around the process, but I'd also like to check on my end if there's anything we could do even though we're past the timeframe of the prize draw confirmation. I'll send you a Private Message to get a few more details shortly. slight smile


Thanks @MI5 for the mention!

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