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O2 Priority App

Movement
Level 1: Joiner
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I have installed the O2 Priority App from Google Apps on my Galaxy TAB A device.

It has installed but apart from a Welcome to Priority page there is no functioning icons or tabs thats all I have, is this a known error?

 

I am a pay monthly user

 

Thanks

 

Message 1 of 23
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Movement
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Reinstalled twice just the same

Message 2 of 23
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MI5
Level 94: Supreme
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Check the date and time on your device is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 23
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Movement
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Date and time are correct

Thanks

Message 4 of 23
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Movement
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Do you need to download the My O2 app before installing the O2 priority app?

Could that be why it isn't installing?

 

Thanks

Message 5 of 23
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MI5
Level 94: Supreme
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No, you can have either or both.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 23
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jonsie
Level 94: Supreme
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Message 7 of 23
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Movement
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OK thanks for the replies

 

Back to drawing board

 

Cheers

Message 8 of 23
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Movement
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I have 1.6 Gb available on storage assume that is ample space?

Message 9 of 23
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MI5
Level 94: Supreme
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Plenty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 23
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