M&S £4.00 prsnt no Codes left

[Nads75]

Hi O2 Community.

I won the M&S Weekend Treats £4.00, as part of O2 Blue Mondays, but when I clicked on the prize link, it shows no codes available. 

Can someone help please?

Nads

[madasaf1sh]

@Nads75 

I would speak to PRSNT who are the ones who process the rewards..

I will add you are meant to claim these prizes straight away, as if you dont within a certain time frame, it passes onto the next person.

[Cherrycoke]

I have the same issue - won the voucher, clicked the link in the email - No Codes Left message. 

[madasaf1sh]

@Cherrycoke 

You need to contact PRSNT, all the details are here in the T&C's as well

https://prsnt.io/contact/

https://www.o2.co.uk/termsandconditions/other-products-and-services/priority-instant-win-terms-and-c...

[Oh_La_la]

I have the same issue, won at 6.18am today and has said no codes left since.

I was messaging the AI bot on prsnt which wasn't helpful, delete/reinstall the app and kept saying codes are valid till end of Sunday and it sounds like mine has expired. Despite saying won today and trying to claim today.

[madasaf1sh]

Contact them via Social Media, I always found was the way with PRSNT.... @Oh_La_la 

[Oh_La_la]

Social media replies force you to the app chat.

Just waiting to speak to someone, it says an hour wait for a human chat and not a bot😂

[Oh_La_la]

Refresh the website again, its showing codes now. I've been able to get mine! ❤️