Leaving 02

Dalia · ‎10-04-2020

Hello,

Im due an upgrade and after shopping around 02 is far more expensive. However i have 02 priority tickets for the future will all the perks be honoured?

Thank you

Cleoriff · ‎10-04-2020

@Dalia

Yes they will. You bought them when you were with O2 and that's all that matters.

Veritas Numquam Perit

Dalia · ‎10-04-2020

Hello oh brilliant thank you,

Also i saw a deal with mobilephones direct but with 02 but cheaper thabk going direct. If i get my pac code to keep my number do i just call up 02 again and get to keep my number?

Do you know at all?

Thank you

MI5 · ‎10-04-2020

@Dalia

No need for pac.

Just call customer service to migrate your number and you'll still get Priority too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-04-2020

You don't need a PAC if you are staying with O2. Just call customer services and ask them to migrate your number @Dalia

Veritas Numquam Perit

Dalia · ‎10-04-2020

Brilliant thank you for your help.

Cleoriff · ‎10-04-2020

No problem @Dalia

Best of luck and stay safe.

Veritas Numquam Perit

MI5 · ‎10-04-2020

You're welcome 😊

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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