O2 Priority
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Forum Posts

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Martin-O2 by Community Manager
  • 16 replies
  • 2 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 11 replies
  • 0 kudos

Resolved! Confirmation code won't send

I've tried signing up by putting in my number and rather than being sent a confirmation code an error message shows up, I'm not sure what to do, this has happened several times and I don't know how to fix it~

Asha by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Need to know where and how to ask about possible O2 Arena tickets?

Hey, I’m not actually new to O2, been on this service for 2 years but I’ve never used any of the “perks” that get advertised like tickets and movie nights. My favourite group is coming to the O2 in october and I have NEVER been to a concert there so ...

Resolved! Priority ticket problem

Trying to get tickets for Bootleg Beatles + Lightning seeds but when I click the link it keeps going back to the priority page. Is there something wrong with my priority? Other tickets seems to be fine

Ally9 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Priority

I’ve had a notification from priority...I have an iPhone so it shows the little ‘1’ in a red circle.I’ve gone into priority, can’t see any notification at all....the little red circle remains. I re-started my phone & still that little red notificatio...

Anonymous by Not applicable
  • 47 replies
  • 0 kudos

Disney store online 20% code not working

Trying to buy two marvel costumes from Disney store online using the 20% off code from the priority app.I’ve followed the link to the store via the app and when using the code it says voucher applied by discount has not.The items I’m trying to buy ar...

Dan82 by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Does anyone know Rewards vouchers expire after a few minutes?

Hi, Just curious why, once you hit 'use now' you only have a certain number of minutes to use your voucher before it expires? For Caffe Nero it is 15 mins and I think for the old Boots Meal Deal it was much less. Basically, I assume the voucher is un...

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Resolved! email address

i have changed my email address with o2 but still receiving emails to my old one, how can i opt out of priority emails?i have submitted 4 times to unsubscribe and still recive them, i have called customer service and was told they have my new one, no...

vic23 by Level 1: Joiner
  • 3 replies
  • 0 kudos

O2 Priority Virgin Sale

After O2 recommeding we stay up until midnight for this, the website doesn't even work and asks for a CMS password. Not cool, especially as I'm up for work at 5am

JK2019 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Free cloakroom at Brixton today

Does anyone know where I'd find a code or something for O2 users being able to get use of free cloak room today (Sunday) at Brixton Accademy please?

LKB1 by Level 1: Joiner
  • 6 replies
  • 0 kudos