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LADYTATTYHEAD · ‎18-06-2021

I moved and changed my payment/billing address but priority still thinks I’m over 200 miles from where I live and sends me offers for the other end of the country. How do I fix?

MI5 · ‎18-06-2021

@LADYTATTYHEAD

You need to make sure the priority app has access to your phones location services.

Check the permissions under the app settings.

If necessary, delete and reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-06-2021

@LADYTATTYHEAD

You need to make sure the priority app has access to your phones location services.

Check the permissions under the app settings.

If necessary, delete and reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LADYTATTYHEAD · ‎21-06-2021

Thank you. I will see if this rectifies it! 😊

MI5 · ‎21-06-2021

@LADYTATTYHEAD

It isn't linked to the address on your account.

It uses your phones location services via gps and wifi as well as mobile signal.

The more inputs the app gets, the more accurate it is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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