cancel
Showing results for 
Search instead for 
Did you mean: 

Home address on priority

LADYTATTYHEAD
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:
I moved and changed my payment/billing address but priority still thinks I’m over 200 miles from where I live and sends me offers for the other end of the country. How do I fix?
Message 1 of 4
908 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144714 Posts
  • 634 Topics
  • 27733 Solutions
Registered:

@LADYTATTYHEAD 

You need to make sure the priority app has access to your phones location services.

Check the permissions under the app settings.

If necessary, delete and reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
904 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144714 Posts
  • 634 Topics
  • 27733 Solutions
Registered:

@LADYTATTYHEAD 

You need to make sure the priority app has access to your phones location services.

Check the permissions under the app settings.

If necessary, delete and reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
905 Views

LADYTATTYHEAD
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Thank you. I will see if this rectifies it! 😊
Message 3 of 4
813 Views

MI5
Level 94: Supreme
  • 144714 Posts
  • 634 Topics
  • 27733 Solutions
Registered:

@LADYTATTYHEAD 

It isn't linked to the address on your account.

It uses your phones location services via gps and wifi as well as mobile signal.

The more inputs the app gets, the more accurate it is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
809 Views