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Free Disney+ for 3 months not working

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EmH
Level 1: Joiner
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on ‎21-12-2021 11:22

on ‎21-12-2021 11:22

When clicking on activate for the free 3 months of Disney + I keep getting error 404 message, it states it may have been deleted. Any advice?

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MI5
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on ‎21-12-2021 11:53

on ‎21-12-2021 11:53

@EmH 

Try on your mobile using mobile data (not wifi).

Also, if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎21-12-2021 11:53

on ‎21-12-2021 11:53

@EmH 

Try on your mobile using mobile data (not wifi).

Also, if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adec
Level 7: Part Timer
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on ‎21-12-2021 19:48

on ‎21-12-2021 19:48

Out of curiosity, as I don't see this offer under my O2 Priority App.. and Googling the offer didn't bring me much either.. how did you get notification of the offer ? Are you already a Disney subscriber and this was a 'bonus' from them with relation to O2 .. ?

 

..just curious.. 🤔

Crown Communication - an O2 Select Partner
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MI5
Level 94: Supreme
In response to adec
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on ‎21-12-2021 20:49

on ‎21-12-2021 20:49

Offers sent to selected customers @adec 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adec
Level 7: Part Timer
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on ‎21-12-2021 23:24

on ‎21-12-2021 23:24

ah thanks @MI5 ..I lived in SoCal, 15 min from Disney Land... so had the real thing on my doorstep.. so I won't get too jealous about not being a 'select Customer' .. lol ... 😂

Crown Communication - an O2 Select Partner
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