Re: Disney+ code

Clm88 · ‎09-07-2020

Hi,
I've gone for the free 6 months of disney+ but when i try to activate it and click through the link, it says I've already used the code. It advises me to check my subscription to see if it's been added successfully and it hasn't.

jonsie · ‎09-07-2020

You will need to call customer service @Clm88

All numbers here

Guide: Coronavirus Community Help and Support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Clm88 · ‎09-07-2020

Thank you, will do - was trying to avoid as it says to only call with urgent queries but there's no live chat so off i go I suppose 😁

jonsie · ‎09-07-2020

Choose any option, even fraud to speak to someone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-07-2020

@Clm88

Once you have chosen your extra, you will be emailed a link to follow to redeem it on the Disney website.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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