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Anonymous
Not applicable

Hi there 

I have just received an email telling me you are 

taking £700 for a 02 bill regarding telephone number 

£699 is for a phone I have never received 

I have phone d numerous times (2-3 hours) and have been reassured that the phone has never been delivered and is been with you guys for 3 weeks

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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Registered:

@Anonymous 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 85: Esteemed
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Registered:

@Anonymous You run the risk of being spammed or scammed by posting your number on a public forum.

Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

FLAGGED

I DO NOT WORK FOR O2



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Anonymous
Not applicable

thanks Bambino but there is no edit option

Message 4 of 5
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madasaf1sh
Level 77: Grand Master
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Registered:

@Anonymous 

 

I would keep an eye on your mobile, as after an hour its still up, and you are likely to be on a scammers hit list, and unfortunately you are liable if you get scammed.. 

 

**Flagged again"""

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 5
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