O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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No email confirmation

I purchased take that tickets yesterday on o2 priority and have been charged but I have not received an email confirmation. Also when I check o2/axs there is no order there either. I have the screenshot of the confirmation number. Please advise when ...

Minal by Level 1: Joiner
  • 1002 Views
  • 1 replies
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Concert tickets

Hi, why can I not try for priority tickets nearby?All I can ever access is London. I live near Glasgow. My location is on my phone Tried all settings. Very frustrating

Pacer57 by Level 1: Joiner
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  • 4 replies
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Resolved! Where are my tickets???

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either. I took a screenshot luckily with my order number and confirmation of the purchase but where can I f...

No Booking Confirmation

I have recently bought concert tickets through priority, the money has come out of my account but i have had no booking confirmation or heard anything else about the tickets. What can i do?

Bella11 by Level 1: Joiner
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Not Registered on Network

I am getting the above message and unable to receive or make calls. It has only happened today Please advise. Thanks

KathyB by Level 1: Joiner
  • 445 Views
  • 1 replies
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Disney plus

Hi, I got a link saying I was entitled to six months Disney plus for free and to click the link however the link doesn’t lead to anything other than my account and I’ve tried to activate it so many times

GeeOhh by Level 1: Joiner
  • 560 Views
  • 1 replies
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O2

my o2 priority isn't showing upcoming concert events

Lizcp by Level 1: Joiner
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  • 2 replies
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Resolved! Gamepad at the O2 Arena

Has anyone been too the Gamepad at the O2 Arena. I booked an hour session through O2 priority but it doesnt say if there is an age restriction.

MJ1982 by Level 1: Joiner
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  • 1 replies
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Resolved! Won a prize but no one has contacted me

I’ve won a priority prize but I can’t see how to claim it, on the app it indicates someone will contact me after 48 hours and if they haven’t then call a number. Called the number but it is automated at says to call o2 customer service. Called o2 cus...

Mark51 by Level 1: Joiner
  • 966 Views
  • 1 replies
  • 0 kudos