Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Priority prize

Hi, I had a message informing me I have won a Cadburys world afternoon tea via O2 priority, but I have not heard anything further about this yet. Can you please help. Many thanks, Dan

o2 priority blueroom

Can you use the blu room multiple times?

Resolved! Greggs free coffee offer on Priority

Hi, I have been unable to use the free Greggs coffee offer for months. The app always shows the offer as sold out. But the coffee offer is supposed to be available all day. Is the offer no longer available? If so, can it please be removed from the Pr...

Not loading

It’s a joke why is it so Sam difficult to get help and nothing gets sorted. I need to log onto my priority but when I put my number in to get a code, it literally just just keeps throwing me off and reloading the page.

Resolved! Tickets Michael ball

The 02 priority tickets app took me to Ticketmaster which showed O2 priority tickets open but will not let me buy.Tried lots of times in the last 2 days.Not impressed.

No email confirmation

I purchased take that tickets yesterday on o2 priority and have been charged but I have not received an email confirmation. Also when I check o2/axs there is no order there either. I have the screenshot of the confirmation number. Please advise when ...

Concert tickets

Hi, why can I not try for priority tickets nearby?All I can ever access is London. I live near Glasgow. My location is on my phone Tried all settings. Very frustrating

Resolved! Where are my tickets???

I purchased 6 x VIP tickets via the O2 Priority app this morning but no email has been received and no money has been taking out of my account either. I took a screenshot luckily with my order number and confirmation of the purchase but where can I f...

Resolved! I have put incorrect email address for take that tickets purchased this morning

I bought Take that tickets this Morning and put the incorrect email in. I have confirmation code.

No Booking Confirmation

I have recently bought concert tickets through priority, the money has come out of my account but i have had no booking confirmation or heard anything else about the tickets. What can i do?

O2

Forum Posts