Account

[Harvey22]

Hi there I’m unable to log into my account

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[Oxonian]

You can @Harvey22 try online at :-

https://mymobile.o2.co.uk/

If using the app, try deleting the app, rebooting your 'phone and then reinstalling the app.👍

[pgn]

Try using an incognito or InPrivate tab in your browser to get to:

https://accounts.o2.co.uk/signin

Sometimes, using the link beneath the tiny "Sign In" prompt at top right of the MyO2 screen helps.

Good luck, @Harvey22