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iPhone overheating

LouiseB
Level 1: Joiner
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on ‎17-05-2020 16:51

on ‎17-05-2020 16:51

My iPhone has started overeating after a couple hours of use. I’ve taken my phone case off but it is still happening. It makes me feel very uncomfortable about using it. Should it be getting so hot? It’s a brand new phone. I got it last Monday. So a week!
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MI5
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on ‎17-05-2020 17:10

on ‎17-05-2020 17:10

@LouiseB 

It's usually due to lots of apps open.

Close everything and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
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on ‎19-05-2020 16:08

on ‎19-05-2020 16:08

Hey @LouiseB Did you find closing apps helped with your overheating issue? 

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