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iPhone 13 Pro Max - Unable to send SMS text messages..

BBDB
Level 1: Joiner
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Hi there... received my new iPhone 13 Pro Max on Friday... very exciting. Everything is working as it should EXCEPT the fact I can't send text messages... it just comes back as failed. Imessages are all okay,  if I have previous SMS message chat I can reply to that... I just can't start a new one without it failing. I've tried following the online help with manually setting up your SMS to no available so I just reset it back to default. Hoping someone can help as very frustrating...  

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MI5
Level 94: Supreme
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@BBDB 

Have you checked these tips? 

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120821 Posts
  • 605 Topics
  • 18249 Solutions
Registered:

@BBDB 

Have you checked these tips? 

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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BBDB
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BOOM!!!! That sorted it thanks... slight_smile Great success... 

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MI5
Level 94: Supreme
  • 120821 Posts
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  • 18249 Solutions
Registered:

Welcome slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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