Get tech support for your O2 issues

Resolved! New sim no internet

I reported my phone stolen 3 days ago and since then I received a new SIM card for my new phone and did sim swap. But I have no internet connection without Wi-Fi. I visited the shop 4 times and called customer service 5 times trying to get this sorte...

Resolved! No network

It appears there are no phone networks in the SO42 area but your signal checker says all is well. Reporting the issue is nearly impossible so please check the signal in this area and fix the issues.

I used express checkout to purchase something and the order isn’t showing up

I was trying to purchase a pay monthly sim + phone and i used express checkout. I payed via paypal and £30 was taken out of my bank account. It then took me to another site and the screen is blank. I haven’t had any email confirmation and the purchas...

Switch up disappeared on my account

Hi,I took out a contract in October last year with the plus plan with switch up. I have waited 90 days, gone into store to switch up; they said they won’t accept the phone, didn’t give a reason and were just really rude, went to another store that we...

My phone network and data stopped working

roaming in poland not workink

i just landed on holiday in poland,my payas go not working from begin in poland all customer services cannot help,phone activated and topped,tech support 4445 demanding extortion fee 20 pounds bolton help plesae??

Resolved! Verification Code Whatsapp

Bought a new iPhone activated it by setting it up. Used "Move to IOS" to transfer the whatsapp chat data. The verification code hasnt arrived. I've tried the "Call Me" option. Made sure its the correct international format. Also tried waiting 24hrs. ...

Resolved! Ringing out from Australia with bolt on

Can't ring out from Australia despite having bolt-on that otherwise works.

Resolved! How can I get in contact with tech support to recover an old number temporarily

Need to obtain an old temporary number that my mother had on O2. I rang O2 and spoke to technical support and think I got through to someone in the US. I told him the old temporary number which was from maybe 18 months ago, and he confirmed it was av...

Disable iphone hotspot via o2 carrier services

I want to be able to disable the iphone hotspot feature to prevent misuse of this by my kid. Can this be done via removing this from the O2 carrier service?

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