Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I use a Samsung S21FE 5G handset. Are all O2 PAYG sim cards 5G? Thanks
I contacted customer services to reactivate a SIM that was deactivated when I ordered a new 5G one (before the other new one had been received) 4 days and several phonecalls later it still hasn't been reactivated despite assurances that it has New SI...
I changed my pay monthly to pay as you go, and wanted to keep my number, I thought everything was sorted when I spoke to someone, but now it is showing a new number on my 02 for pay as you go
hi i need a new sim as i have lost my phone
Hi, Iam trying to swap from vodafone to O2 sim card. It is asking for a SIM network unlock NCK code. Where do I get this from?
I keep receiving the same msg from your 02 security...about 15 times this afternoon. Please stop this!"
I have an Apple Watch Ultra with a sync-1 Airtime Plan. However, regullary the watch will fail to go to cellular when away from the watch. The only solution is to restart the Watch, then things work (mostly) for maybe a day or sometimes 3 or 4 days. ...
Hi, just migrated from Virgin and was hoping to add on Apple Watch Cellular to my plan. Keep getting error 112, any ideas on how to fix? Thanks
I have just arrived in Germany and my data isn't working at all. I am connected to O2 and there is a little R above the network (full bars also). I never received a text advising me of my usage in Germany either. I need help asap.
I'm not given the option to change address on the website and have not been able to log into the app.
