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Level 1: Joiner
Posts: 3
Registered: ‎20-05-2020
Accepted Solution

Missing iData bolt on

I recently changed my monthly tariff, but now the voicemail on my iPhone is not working as before.

 

It looks like I'm now missing the iData bolt on. Can you please advise how I can get this activated?

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Posts: 86,898
Topics: 730
Registered: ‎14-01-2013

Re: Missing iData bolt on

[ Edited ]

@vincequadling 

By contacting O2.

All numbers to call are in this guide Guide: Coronavirus Community Help and Support 

The number 0800 587 4005 appears to have a high success rate of contact with CS.

Best of luck.

*The Game Is On*

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Level 1: Joiner
Posts: 3
Registered: ‎20-05-2020

Re: Missing iData bolt on

Thanks. I tried that, but keep getting cut off. Is there no way to do this using My 02?
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Posts: 100,634
Topics: 547
Solutions: 12,806
Registered: ‎04-04-2012

Re: Missing iData bolt on

@vincequadling 

No sorry. It's another obvious thing that could be added in your MyO2 but there's a long list to go at.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎20-05-2020

Re: Missing iData bolt on

Thanks, but any idea how I can get this bolt on added. It would be really useful to get it enabled or activated.
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Posts: 86,898
Topics: 730
Registered: ‎14-01-2013

Re: Missing iData bolt on


@vincequadling wrote:
Thanks, but any idea how I can get this bolt on added. It would be really useful to get it enabled or activated.

By following the guide I posted and using the numbers included to contact O2.

0800 587 4005 seems to be the best one to try.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker