I have been experiencing loss of data when I am out and about, which is extremely frustrating to say the least, my phone will show 4g and bars of signal but if you attempt to use an app or look up information on the internet it either loads extremely slowly, or just times out because of the the server.
Has been much worse since the merge with EE… coincident?
O2 and EE haven't merged?
Check for network issues here O2 Service Status
They sent out text messages a while back saying they had/were
Nothing shows on the network checker, as I said it has been rubbish to say the least for a couple of weeks now, made substantially worse when sky broadband went down today and I couldn’t even check to see if it was just me or everyone - was everyone but I only knew because my friend told me!
im getting a bit fed up with not being able to confidently use it when I’m out, but of course I still have to pay for it!
Sounds like it's not properly fixed @Lennie
Use the My Network app to report it https://www.o2.co.uk/apps/my-network
They do seem to be struggling in a lot of areas currently @Lennie
Indeed, but ignoring these situations isn’t going to work in the long term, as I said whenever it’s reported they claim the network is busy, which means overloaded!
stop taking peoples money for a service they can’t guarantee and get it fixed, never mind overloading it even more by merging
Track usage, upgrade and get support with the My O2 appDownload My O2