on 13-10-2021 19:04
Reported issue of no signal since moving to our new address in Kenwood Banham NR162HR
you said a transmitter problem in the area would be sorted at the latest 11th October still no better.
please clarify as it is causing me great difficulties.
Solved! Go to Solution.
on 13-10-2021 21:28
on 13-10-2021 21:28
O never give timescales for repairs so there's no point in calling as it will not get you any new news.
The only place you will get updates is on the status page O2 Service Status
on 13-10-2021 19:36
on 13-10-2021 19:36
Hello and welcome to the o2 Community forum @SK3
This is a community and not o2 we don't have knowledge of transmitter problems or when they may be fixed.
You could call customer services best time early morning 08.00am they may be able to give you some indication.
Guide: How to find help & contact O2
Guide: How can I sort out my network issues?
Good luck hope the mast is fixed soon for you
on 13-10-2021 21:28
on 13-10-2021 21:28
O never give timescales for repairs so there's no point in calling as it will not get you any new news.
The only place you will get updates is on the status page O2 Service Status