Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
Can’t confirm my order through o2.com or through the app as they think I haven’t requested for a pay monthly contract, so how do I confirm? Got all the emails but no account number or anything either
Hello my SIM card haven’t arrived yet. I moved my number to o2 before receiving my sim now I am 3 days going to 4 disconnected my question is there any chance me buying a sim on o2 and set it up on my number and not wait on the Royal Mail to deliver ...
I have phoned, filled in forms and complained. O2 have taken me on and given me a temporary number, and a bill, but it is 11 days now (7 working days) and my old EE number has still not been ported over for me to use on O2. Whenever anyone rings my o...
I have not received my sim yet and it has been more than 5 days.
I want to add a spend cap to my account
Hi, I'm moving to O2 from Vodafone and ordered a new SIM but forgot to get a PAC from Vodafone.I've not got the it so is it possible to apply the PAC retrospectively?Thanks
Hi, does my new phone need to be activated? I'm a new customer as of today but phone will only work on WiFi
I replaced my SIM card but it’s not working
I was offered an O2 deal alongside Virgin Media upgrade, but I decided to cancel within the 14 days cooling off period.I contacted O2 and told them what I was doing and they have removed the sim from my MyO2 account - it's now showing no productsNow ...
hi therehow long will take to switch my number form vodafonealready passed all codes through the phone to o2 stuff memberthx
