Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
not received my o2 sim ordered on 9th, account states dispatched on 10th Nov but not received
Switching
I’m still waiting for my SIM card from 21/11/2023
Where do I find the Keep my Number form?
My number hasn't transfered over yet, can I check you received my pac code
Hi Team, I am new to O2. Literally day 1, minute 1. I don't see my old mobile number [Edited] being applied on this new SIM which I have just activated. Could you please look into this ASAP, as this is Very Important. I have already shared my PAC cod...
Tried sending Swapmysim to 20220, delivery failure. Tried calling 202, call ended. Not received a text message from 02......worst provider ever
Hi, just joined 02 yesterday and already got 2x SIM only monthly bills, still waiting for my new Sims to come through my door.Lastest date to pay is 11/12. That's 13 days from today and I'm being charge the full monthly SIM price, how is that fair?
Hi, I’m still waiting for the delivery of my new sim card
Hi I have just been added to an offer through virgin and, they informed me that I was going to get 4gb monthly. Why now it shows only 2gb on my account?
