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When will I have access to my O2 account

Reece2005
Level 1: Joiner
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on ‎25-03-2024 14:41

on ‎25-03-2024 14:41

Hiya I made an acc for O2 and placed an order for a new iPhone and I cannot get into my account to see if I have a tracking order yet and it says I need to wait 48 hours for my account to be accessed

 

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gmarkj
Level 66: Unequalled
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on ‎25-03-2024 15:09

on ‎25-03-2024 15:09

You will only get tracking once the phone has been despatched and you have had an email @Reece2005 

Alternatively you can contact the sales team as they can help you with that – message them on Social Media  - on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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