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Using mobile data abroad

Lou12
Level 1: Joiner
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Ive just been changed to O2 and i am now in Portugal. Why cant I use my mobile data?

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pgn
Level 75: Digital Don
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Are you still using the original SIM, @Lou12?

Check your phone is set to use Roaming Data, and if you have trouble latching onto a Roaming Partner, reboot your phone and manually select a network from the list.

You could also disable 4G Calling if you have it set, or manually step down from 5G or 4G to 3G and search for a network.

Contact O2 via Social Media - details in the link just below this post, if you need them, for Facebook and Twitter and Instagram.

Good luck!

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pgn
Level 75: Digital Don
  • 36133 Posts
  • 229 Topics
  • 1604 Solutions
Registered:

Are you still using the original SIM, @Lou12?

Check your phone is set to use Roaming Data, and if you have trouble latching onto a Roaming Partner, reboot your phone and manually select a network from the list.

You could also disable 4G Calling if you have it set, or manually step down from 5G or 4G to 3G and search for a network.

Contact O2 via Social Media - details in the link just below this post, if you need them, for Facebook and Twitter and Instagram.

Good luck!

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