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Sim not working

Norbertcolon
Level 1: Joiner
  • 1 Posts
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on ‎04-12-2023 21:46

on ‎04-12-2023 21:46

Hi,

 

How do i get a working sim?

 

The new sim via Virgin has never worked. The only online solution is to contact O2 via the mobile that does not have a working sim card! So not sure how that works?

 

The phone is my sons, so we rarely have access to it. Due to a disability, he is unable to go to an O2 shop or access the internet to resolve himself.

 

Obviously O2 are still taking their monthly charge.  Easy money!

 

Many thanks

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MI5
Level 94: Supreme
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on ‎04-12-2023 21:49

on ‎04-12-2023 21:49

@Norbertcolon 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 from any other phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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