on 05-01-2024 11:22
Hi
I took a contract out with virgin in December,but when it come to the install week they pushed back 3 times so decided to cancel today 5 th jan,am I allowed to cancel the o2 that come with it?
Tony
Solved! Go to Solution.
on 05-01-2024 11:35
You can cancel if you are within the first 14 day change of mind period
Guide: Cancelling Your Contract
Returning your device | Help & Support | O2
It mkight be worth speaking to Virginmedia too
0345 454 1111
on 05-01-2024 11:35
You can cancel if you are within the first 14 day change of mind period
Guide: Cancelling Your Contract
Returning your device | Help & Support | O2
It mkight be worth speaking to Virginmedia too
0345 454 1111
on 05-01-2024 11:39
Out of 14 days O2 will only cancel if you are transferred from Virginmedia.
Ordinary CS won't handle such requests