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O2 app

Gurch
Level 1: Joiner
  • 1 Posts
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on ‎10-12-2023 20:26

on ‎10-12-2023 20:26

Hi

I logged into the o2 app to sign up to a limited deal

The app says my account is not ready

Can you fast track this as the deal expires tonight

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MI5
Level 94: Supreme
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on ‎10-12-2023 20:34

on ‎10-12-2023 20:34

@Gurch 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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