New sim and PAC advice

[Thackers]

Hi folks,

im brand new to o2.

I only yesterday signed up to a pay monthly contract and issued my EE PAC code online.

The new O2 sim has already arrived and I’ve put it in my phone and it shows a new number but the sim is already active it appears.

Do I need o do anything for the PAC to swap my number or just wait?

any device appreciated 

paul

[Bambino · Accepted solution]

@Thackers O2 doesn't port numbers on the weekend. The earliest your port will happen will most likely be Tuesday, but switch your phone off and on periodically starting Monday. You can also speak to customer service to follow up on the port progress:

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

[Thackers]

Thanks for the swift reply sir.

can I swap back to my EE sim and leave the new 02 sim dormant  the port process will still happen ok

[MI5]

@Thackers 

Yes you can.