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New customer number not transferred

Harden1
Level 1: Joiner
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on ‎31-08-2023 17:01

on ‎31-08-2023 17:01

I recently transferred my number from another network. When I login online to my account I see that correct number shown as my number, however I am unable to send/receive sms/iMessages. I keep getting a notification on my phone to say that number will expire in a few days and to reinsert my sim, which I’ve tried but it hasn’t fixed anything. Under settings, I am only able to send iMessage from my email address not my Mobile number.. struggling to see how I fix this

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MI5
Level 94: Supreme
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on ‎31-08-2023 17:05

on ‎31-08-2023 17:05

@Harden1 

Settings >Phone >My Number.

Edit, save and reboot phone.

If that fails, reset your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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