Solved: Just signed up and offered an "extra"

Lapitude · ‎02-12-2023

Hi I decide to take up an Amazon prime freebie for 3 months it says I can cancel at anytime but digging deeper into the terms it say it must be taken for 6 months Does any one know what is correct?

MI5 · ‎02-12-2023

@Lapitude

If you run beyond the free period you have to stay for at least 6 months as a paying customer.

Cancel anytime within the free period for free.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-12-2023

@Lapitude

If you run beyond the free period you have to stay for at least 6 months as a paying customer.

Cancel anytime within the free period for free.

Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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