17-10-2024 13:52 - last edited on 18-10-2024 23:20 by Mike_T
17-10-2024 13:52 - last edited on 18-10-2024 23:20 by Mike_T
I have closed my account and yet have received an email advising my next bill.? I cannot log on to my 02 as it requires confirmation via text which I dont have access to (As I no longer have or need the sim).
18-10-2024 23:17 - edited 18-10-2024 23:18
18-10-2024 23:17 - edited 18-10-2024 23:18
Potentially the final bill assuming you have correctly cancelled?
Guide: Cancelling Your Contract
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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