trying to contact o2

[Brett22]

CAN SOMEBODY SORT THIS OUT AND HELP ME ?

I am in SA and I I am trying to pay my bill but the O2 system makes it impossible.

I have cancelled contract so I cant sign in to My 02 on the web and therefore  I cant gain access to their  confirmation code text because I have a data only sim and no way of reading it I cant get through on the phone because the "call from abroad" number is permanently engaged  and the standard 0344 number cuts me off because I cant select an option their system accepts.

All I want is the 02 account number and sort code so I can make a payment from my bank.

I cant download the O2 app as my number is no longer valid so I cant download a copy of my bill I cant get to speak to anyone.

The outstanding bill relates to data only sim number [personal details removed]

Can someone contact me by email or whatsapp on [personal details removed]( my SA Phone) or [personal details removed] ( my UK phone) Don’t tell me to contact o

O2 on line or via the web numbers because I have spent over 2 hours already trying to sort this and their system is rubbish All I want to do is pay my bill!"!!

[Cleoriff · Accepted solution]

@Brett22 

The account number and sort code is in this guide

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Edited to add you can contact O2 via social media

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Hope that helps?