09-04-2024 16:07
getting calls purporting to be from o2 which my phone recognizes as spam,they say my sim is outdated and are sending new one. Is this call from you?
09-04-2024 16:12
09-04-2024 16:12
Hi there @oldie
I have not heard of this call from o2.
Always be concerned.
If o2 did send you this message they don't seem to be asking you to do anything.
We are a customer to customer Community and do not have access to your account.
If you want to call o2 to check call here:
Guide: How to find help & contact O2
09-04-2024 16:44
@oldie Do not respond to any cold call, no matter who they say they are.
Don’t open any links or enter any information if you're sent a text.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/