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paying too much

Josie70
Level 1: Joiner
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paying £17.00 a month is too expensive and thinking of leaving 02 unless they come come up with something cheaper

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jonsie
Level 94: Supreme
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You probably need to call customer service.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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Bambino
Level 75: Digital Don
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@Josie70 This is a customer community, so you saying that you're thinking of leaving doesn't really count for much, and O2 doesn't monitor this site.

What is it that you're paying £17.00 per month for, as that amount doesn't seem like a lot for a contract?

I DO NOT WORK FOR O2



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