This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

login

Holidaybob
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎31-05-2023 13:58

on ‎31-05-2023 13:58

I cannot login to myo2 on my Phone (Samsung A510) just get the message 403 Forbidden. any ideas why.

Message 1 of 3
653 Views
0 Kudos
2 REPLIES 2

pgn
Level 77: Grand Master
  • 39843 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

‎31-05-2023 19:25 - edited ‎31-05-2023 19:25

‎31-05-2023 19:25 - edited ‎31-05-2023 19:25

Is your data enabled and working? Or do you have access to WiFi that is reliable? 

Is it MyO2 app or the web version of MyO2? If both are affected, you may be being migrated to new backend billing system 360, and will need to wait until that is done (can take up to 24hrs), @Holidaybob - https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402/highlight/true#M39424

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


Message 2 of 3
639 Views

Holidaybob
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-06-2023 08:43

on ‎01-06-2023 08:43

the problem seems to have solved itself

Message 3 of 3
621 Views
0 Kudos
Top Kudoed Authors
View All
Top