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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My O2 - Name has been changed

I logged on to My O2 and it now it says Hello (and my wife's name) instead of my name, which has appeared for the last 17 years. On my account I have myself, my wife and my son, there is only myself that has access and any emails regarding their cont...

Better price and data allowance

What can you offer me Lebara offer 3GB of data. 99p first 6 months then £4.40

Upgrade

HiWhat offer have you got for me?

Resolved! Email to SMS

My O2 cell phone number is 07707******. I need to receive email to SMS messages from a USA source. To do so they state the following: Enter your cellular Phone Number followed by the @ and then the email domain of your carrier. For example 7703456789...

Resolved! O2 number

Hi I was originally with virgin media I'm now with o2 how would I find my o2 account number

Charges

Why was I charged for data roaming

Resolved! Not happy with service

Looking to end services with 02 and return to previous provider thanks. Can some one get in contact [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Bills problem

My bill on May 2023 shows a item of "things you have brought", cost £10, however, i did not buy any items, kindly check what is it? Thanks!

Contact

Trying to contact o2 but everything is cutting out

Resolved! Billing

hi, I have been on holiday and my bill has come out of an account with insufficient funds, as I’ve tried to log onto my account to pay the bill it says account not recognised, my phone has been cut off so I’m unable to ring to sort this.

O2

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