My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9640 Views
  • 1 replies
  • 1 kudos

O2 Travel

Hi, Can you please tell me why In had 2 lots of O2 Travel added to my previous bill at £6.00 for each charge?

GP51 by Level 1: Joiner
  • 473 Views
  • 3 replies
  • 0 kudos

Resolved! something i have bought

i have been charged £5 for something i have bought on this month's invoice.I have not bought anything

lili by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Resolved! Change name on account

Hello, I need to change the name of the account holder. The virtual assistant is not available. Please advise how I can update these details.

Resolved! esim

Lost my phone, need any esim number for my new phone

EY by Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Resolved! O2 account

Every time I log on the o2 app it says my o2 isn’t available to you yet and it’s been 2 months since this situation.

Abdali by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Data

I was just wondering if u could see how much data I have 

Gail21 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Bundles

Hi, I have bought £15 airtime. I need bundles. How do I convert? 

Jay_254 by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! Underground Wifi Extra

Hello I have been unable to connect to the WIFI underground for about 6 months now. I have registered with o2 wifi.The messages that come up when attempting to connect th WIFI Extra are 'Check password and try again', 'Could not connect to wifi netwo...

Scorpion by Level 1: Joiner
  • 1059 Views
  • 2 replies
  • 1 kudos