My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8585 Views
  • 1 replies
  • 1 kudos

Resolved! previous bills

How can I find and download my previous airtime and device plan bills please

Ianf001 by Level 1: Joiner
  • 496 Views
  • 2 replies
  • 0 kudos

02 app issue

Heya, My O2 app will not let me sign in. It says I do not exists but I am with 02. ThanksMary

M2 by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

Enrol for Benefits

Hi Team, I would like to check how I can enrol for the benefits on my O2? Kind regards,Minhaj

Minhaj by Level 1: Joiner
  • 565 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to log in my app!!

i just transferred my number to O2 but i cannot log on via my app!  it is over 48 hours already but i can log on via website. called CS but he couldn’t help.

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Resolved! Wrong country for billing

I am currently in Greece, Corfu, and I got a text saying welcome to albania. We are near there but we are still in Greece. Am i going to be charged for the data i use?

gmac1231 by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+

Hi I've just cancelled my phone contract but forgot to ask if my Disney+ subscription would also be cancelled? Can anyone answer this? I need to know if I need to subscribe again. Thanks

HP92 by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! USA travel

I'm travelling to usa this summer My question is will my phone still work as normal in USA with the current sim.inside and will it work with USA wifi or will I need to add special data . I mainly just want to know what i need to have my phone working...

Tiffb by Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Double data

Double data not working. I have received a message that I have a £3 credit and the extra data can be use in coming 30days. I refresh the apps many times, the £3 credit has been show, but no double data. It was still show the basic data.

Janet513 by Level 1: Joiner
  • 608 Views
  • 4 replies
  • 0 kudos