broken phone screen
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on 17-12-2024 23:33
help!!! i dropped my phone and i have fully broken my phone screen. i am trying to get into my 02 but i cannot without inputting a code sent via text message. which i cannot see. anyone got any ways i can go around this. need to order a new phone asap!!!
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on 17-12-2024 23:54
or give them a call on 202 or 0344 809 0202
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on 18-12-2024 09:17
If you need a new phone (which will come with a new contract) you are better going into an O2 store with photo ID
There is a good chance a delivery would be delayed and you not getting it this side of Christmas.
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on 18-12-2024 12:50
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on 18-12-2024 12:50
@gemini168 If all you need is a phone and not a new contract, buy the phone elsewhere, either direct from the manufacturer of the phone you want, or from Amazon or similar. It will cost you a lot less than from O2.
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on 18-12-2024 12:56
Or put your sim in another phone to receive the code if you have an old phone in the back of a drawer
Or borrow a friend's phone
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