Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello, I am having issues with activating my sim.ive put my new sim in however I’m not getting a signal still. I’ve tried sending a code to my temporary number but it is not in use anymore and can’t find a way to change my temporary number. I’ve trie...
My husband is in hospital and he has lost his sim card for his phone. I cant see anywhere on the website to get a replacement except by calling but my husband is unable to use his phone due to his injuries. Can anyone help?
Hi I have paid my sons bill and his account isn’t back on yet
Hi i was on the phone upgrading my phone and waiting for new contract email. I have received emails now and want to continue with setting up new contract please
I noticed that I have been charged £3 for a call to Armenia, something I have never done. I have had a few scam calls from Armenia but I never reply and in fact I have blocked a few of the numbers. But the number I have allegedly called is a differen...
Hi, I’m trying to cancel my contract completely but it is seemingly impossible to do this via the My O2 account.
Finally getting around to cancelling a SIM I got as a package deal with Virgin Media, but I'm just going around in circles on this.Because the SIM isn't even in a working phone I cant just call 202 or anything and it seems the other method of contact...
I have done several service requests to change the user name on a phone number, it says its completed but on Bill analyser, the change hasn't been made. I changed them last year in the same way with no issue, now it doesn't work. It is saying the sta...
HiI am having problems logging in to my 02 account and it's not password related. Can you please look in to
I can't login into the My O2 account.
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