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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 10061 Views
  • 1 replies
  • 1 kudos

Need to change authentication phone number

I have my company's login and password, however the authentication password is for a former employees number - can someone contact me to get this changed as i cannot access our bills.

jack41 by • Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Understanding my latest bill

I need help understanding my latest bill particularly the Monthly extras not included in my spend cap- £9Airtime charge not included in my spend Cap-£12 thanks

High air time

HiIve got a Galaxy 23 and finished contract some time ago. I think my airtime is pretty expensive at £22 a month. I could get a new phone for that amount. Can you advise

Resolved! i want activate my esim

Hi i want activate my sim on my iphone

Ahmetqx by • Level 1: Joiner
  • 618 Views
  • 4 replies
  • 0 kudos

payment

making payment tomorrow

kim25 by • Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Disney plus subscription

Can’t find how to cancel my Disney plus subscription cia the O2 app and website

Bel5 by • Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Two numbers on o2 App?

I have recently added another number / account to my o2 - however I can't see how I can add this to my o2 app, it only displays the original number and not both. Any help would be appreciated. Cheers!

misterB by • Level 1: Joiner
  • 545 Views
  • 2 replies
  • 0 kudos

My o2

I had an email to say I have been accepted for a contract and told me to follow the next steps that will be on my o2 app. I tried logging in and it wouldn’t let me I had to wait 48 hours for activation. It has been well over 48 hours now and it still...

Jordyn by • Level 1: Joiner
  • 594 Views
  • 2 replies
  • 0 kudos

Coverage in the Caribbean

We have the ultimate package for roaming, it covers the USA, I would like to know what Islands in the Caribbean this package covers , islands most interested in are :- Labadee/ Haiti, Puerto Rico, St Maarten, St Lucia and St Kitts. Can anyone help?

47Eric by • Level 1: Joiner
  • 977 Views
  • 2 replies
  • 0 kudos

PAC Code

Good morning, where do I find my PAC code?

Mart12 by • Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos
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